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Policy



OFFERS & COUPONS
All coupons must be presented at time of check out. Offers and coupons cannot be combined with any other offer.

SERVICES
All services are non-cash refundable. We will try our best to accommodate your service requests and expectations with our best efforts, skills, and technicians.

GIFT CARDS
Gift cards are non-cash refundable and cannot be replaced if lost. GC can be exchanged for different gift card with different name. GC must be presented at time of service.

PRICING
Prices may be vary based on length, size, special colors, and service request(s).

CHIILDREN
Please maintain your children under your supervision. Executive Nails & Spa is not liable and/or not responsible for any injuries that occur on store premises.

JEWELRY, PHONE & PERSONAL BELONGINGS
Please have all your jewelry and personal belongings in your possession and protection at all times. Executive Nails & Spa is not responsible for any losses or damages to any personal items.

DISPUTE OF SERVICES
In the event our services were not performed to your satisfaction, Executive Nails & Spa requires our customers to retain the receipt of service. This will help our management to identify the materials and colors used as well as the technician that had performed the services. We will try as quickly as possible to resolve any issues.

CHOOSING COLOR
(For shellac, color powder, acrylic and dipping powder). Customers will be asked by our technician before any color polishing is to be performed. If after the third nail is completely color polished, no changing of color is allowed. If changing is requested then, the customer will have to incur the cost of changing the color at an additional $15.

ALL OUR TECHNICIANS ARE CERTIFIED & REGISTERED
WE SINCERELY APPRECIATE YOUR BUSINESS AND WILL TRY OUR BEST TO GIVE YOU THE BEST EXPERIENCE AT Executive Nails & Spa. FOR ANY COMMENTS & REQUESTS TO MAKE YOUR VISIT A WONDERFUL EXPERIENCE PLEASE CONTACT OUR UPPER MANAGEMENT (Mimi) 281-919-3260 or (Ann) at 832-744-0010.